FAQ

Frequently Asked Questions

Answers to what fleet owners ask us most before signing up.

FleetRouteGPS is a GPS tracking and fleet management software platform for monitoring vehicles, GPS devices, fleet activity, alerts, reports, and related operations.

Yes. A self-hosted deployment can be installed on a compatible VPS, dedicated server, private cloud, or other suitable infrastructure.

Yes, a self-hosted or appropriately configured deployment can use your own domain.

Compatible GPS devices can be integrated according to their communication protocol and technical specifications.

Custom protocol integration can be considered when sufficient technical protocol documentation and testing access are available.

The platform can support multi-user and multi-customer management depending on the selected application architecture.

API integration can be provided according to the available API architecture and integration requirements.

Yes. Custom reports, alerts, integrations, user roles, dashboards, and business-specific features can be developed subject to technical feasibility.

Capacity depends on server resources, GPS transmission frequency, database architecture, concurrent users, reports, API traffic, and system configuration.

Most fleets of 20-50 vehicles are fully activated and live on the dashboard within a day of adding their device IMEIs.

No — FleetRoute GPS is software only. You connect your own GT06 or AIS140 device; we provide the dashboard, alerts, and reports on top of it.

Support covers platform uptime, updates, and help troubleshooting device connectivity or configuration issues — not hardware repair.

Yes, connect a compatible fuel-level sensor to your device's analog input and our fuel monitoring feature tracks fill-ups, consumption, and theft.

Yes, the FleetRoute GPS mobile app is included with every plan for iOS and Android.

Our connectivity monitoring flags silent devices automatically, and our support team helps troubleshoot configuration or connectivity from the software side.

The Software AMC is an optional annual renewal that covers software upgrades, new feature access, and priority bug fixes. It's not required to use the platform, but renewing keeps you on the latest version with faster support turnaround.

GT06 and AIS140 devices are fully supported today, with more device models being added to the platform.

Yes, we support fleets from a handful of vehicles up to large multi-depot operations.

Yes — logistics, school transport, construction, taxi/cab, and cold chain fleets all run on the same platform.

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